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Re: Attention Helix Owners
E3 is invalid day and night temps, has to be between 65-110
EE is probe disconnected or damaged.
vaughn
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BPnet Veteran
Re: Attention Helix Owners
Originally Posted by kavmon
E3 is invalid day and night temps, has to be between 65-110
EE is probe disconnected or damaged.
vaughn
Thanks Vaughn!!!!
Thats really confusing though. It still is giving me a temp reading, so the probe is working. Plus the temp settings are correct and it is keeping the temps right where they are supposed to be. The little red light is staying on and it gives me those codes when I hit the button.
"Wild" Bill Hicok
Wild Bill's Ball Pythons
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Re: Attention Helix Owners
i would get in touch with helix on this,
www.helixcontrols.com
vaughn
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BPnet Veteran
Re: Attention Helix Owners
Originally Posted by kavmon
Thanks for the website, I did I search for it and only could get vendors pages to come up.
Thanks again!!!
Bill
"Wild" Bill Hicok
Wild Bill's Ball Pythons
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Re: Attention Helix Owners
Originally Posted by Wild Bill
Thanks Vaughn!!!!
Thats really confusing though. It still is giving me a temp reading, so the probe is working. Plus the temp settings are correct and it is keeping the temps right where they are supposed to be. The little red light is staying on and it gives me those codes when I hit the button.
Typcially, EE and E3 together mean that the controller temporarily lost communication with the probe ... I've had it happen when I've placed oil filled heaters too close the the racks and jacked the ambient temps up around the probe way too high ... the Helix will continue to work, but the red light stays on until you clear it so that you know there was a problem.
-adam
Click Below to Fight The National Python & Boa Ban
"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing."
- Anna Sewell, author of Black Beauty
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BPnet Veteran
Re: Attention Helix Owners
Originally Posted by Adam_Wysocki
Typcially, EE and E3 together mean that the controller temporarily lost communication with the probe ... I've had it happen when I've placed oil filled heaters too close the the racks and jacked the ambient temps up around the probe way too high ... the Helix will continue to work, but the red light stays on until you clear it so that you know there was a problem.
-adam
This being the only Helix I have, is there a trick to resetting it? I have unplugged the unit and plugged it back in about 10 minutes later also and it didn't work.
"Wild" Bill Hicok
Wild Bill's Ball Pythons
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Re: Attention Helix Owners
Originally Posted by Wild Bill
This being the only Helix I have, is there a trick to resetting it? I have unplugged the unit and plugged it back in about 10 minutes later also and it didn't work.
Hold the button down until it clears.
-adam
Click Below to Fight The National Python & Boa Ban
"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing."
- Anna Sewell, author of Black Beauty
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BPnet Veteran
Re: Attention Helix Owners
Originally Posted by Adam_Wysocki
Hold the button down until it clears.
-adam
I went and tried it, didn't work.
"Wild" Bill Hicok
Wild Bill's Ball Pythons
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Re: Attention Helix Owners
Call Helix - he'll send you out something to plug into the bottom to re-set it. I had the same thing. No charge for it, I don't know if I know where I put it now! LOL
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