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  1. #11
    Registered User Judy@SYR's Avatar
    Join Date
    08-08-2017
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    Hi All,

    I just wanted to clarify a few things about using ShipYourReptiles.

    First -- you DO NOT need to be certified through FedEx in order to use our services to ship your animals. Basically, SYR has taken care of that step for you so you don't have to. Our certification applies to any packages you send out.

    You DO need to meet our minimum shipping standards for packaging and temperature guidelines, and those are all laid out on our website. You can purchase the proper packaging through us, or through any number of qualified sources.

    We offer exclusive On-Time and Live-Arrival Insurance. If you purchase the minimum insurance, you can be reimbursed for the shipping costs of any package that is delivered late (even if it's just one minute late) according to FedEx time stamps. You can insure up to $10,000 worth of value on the animals in the package (or more under special circumstances) and if the package is delayed and the animals arrive deceased, you will be reimbursed for the value of insurance you purchased.

    Deaths during shipment are EXTREMELY rare. Even when the packages are delayed (also rare, but it does happen) so long as the animals are properly packaged, they will be fine.

    If you have any questions or concerns about exactly how to make sure the animals are packed properly, our Customer Service Desk is always happy to help.

    Use the coupon code BPnet40 to get 40% off the FedEx retail rate! After that, I can work with you customized, personalized rates to meet your business needs!

    Let me know if you have any questions or concerns!
    Judy
    Director of Accounts at ShipYourReptiles

    email: Judy@ShipYourReptiles.com

    Customer Service Desk
    303-730-2125 (ext 1 or 2)
    info@ShipYourReptiles.com

  2. The Following User Says Thank You to Judy@SYR For This Useful Post:

    Emily_Doughty (08-08-2017)

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